The single most important
element to using a software application is to receive proper training
in the product. This is a point that is all too often overlooked,
and is the reason why there is a very common saying in IT:
of users only use 20% of their software..."
That would be like
purchasing a Ferrari and putting a speed limiter of 10kmh on it
...playing a footy game with only 4 players on the ground at a time
...surfing on a kickboard...you get the idea!
All to frequently
we are contacted by a firm that is of the firm belief that their
particular software system is ill suited to their needs or too hard
to use. Product training frequently solves this issue.