What are your service rates
OzDox charges $165 per hour or part thereof (GST
incl.) technical services, support and consultations. Onsite technical
projects are generally quoted at a flat rate of $1650 per day.
Do you charge for travel
costs and other incidentals?
We charge for automobile mileage for all onsite client
visits quoted at a rate of 58.5 cents per kilometer for return travel
from our office. We also pass along any parking costs and tolls.
For more distance travel, actual airfares, rental car, taxi charges,
and hotel accommodation are passed onto the client. A $65 per day
per diem charge is added for every contiguous overnight stay required
to a project.
How are we invoiced for our
Project Work: Technical projects are generally
covered by "Project Estimate" engagement contract, that
details all anticipated costs to complete a project. Work of this
type requires a 50% deposit on all anticipated project services,
and 100% payment on all hardware and software products prior to
commencement of work (these monies are kept in Escrow, and only
used as work and products are purchased).
At the completion of the project,
we will produce a final invoice for the remanding outstanding charges.
We will always endeavour to communicate any potential cost overruns
as soon as we notice them.
Technical Support &
Services: These services are billed hourly, and are
invoiced at the completion of every calendar month. All Invoices
are due upon receipt, and any balances older than 30 days will 18%
per annum incur financing charges.
What are our payment options?
We accept cash, cheque, credit cards and Paypal as accepted
payment methods. For payment by credit card and Paypal, please visit
our Payment Portal to process these transactions
online, or call use directly for over the phone payment.
For larger project work (those projects
totaling $25k or more in estimated costs), we can arrange for a
leasing plan. This is better was to spread the cost of a project
across several years. Please contact us for details.
All software products, hardware systems and consultant
services billed by OzDox to Australian firms are GST inclusive.
Our monthly tax invoices feature:
• Our ABN
• The amount of GST applied to this invoice
• The total amount due including GST
• Travel costs reimbursable
are not GST inclusive.